Artificial turf manufacturer providing one-stop purchasing service for small sports fields

Language:

English

Service Rules

Home / Service Rules

Free Sample
Site Design
Monopoly Protection
Follow-Up Maintenance
Construction Guidance
Visualization Of Production Progress

site design

Artificial turf site planning and auxiliary material equipment process

Artificial Turf Site Planning

understand customer's needs

First, fully communicate with customers to understand their needs and goals. Learn about their site size, usage, budget, and requirements for turf appearance and performance.

Design

According to the customer's needs and site conditions, formulate a suitable site design plan. Including the design of lawn layout, color, fiber height, lawn material, etc.

2D/3D renderings

According to the design plan, provide 2D or 3D renderings, so that customers can intuitively understand the appearance and effect of artificial turf.

Budget and quotation:

Provide a detailed budget and quotation, including artificial turf material costs, installation costs, and other related costs.

Suggestions and optimizations

Discuss the design plan and budget with the client, adjust and optimize according to the client's feedback, and ensure that the plan meets the client's expectations and needs.

Technical Support:

In the design and planning stage, provide necessary technical support and answer customers' questions about lawn materials, installation methods and maintenance.

Documentation provides

Provide site design planning and related technical documents to customers for their reference and filing.

Accessories site adaptation

understand customer's needs

First of all, communicate with customers in detail to understand their site size, usage, type of artificial turf and other requirements. Understand the client's project goals and budget constraints.

Accessories selection

According to customer needs and site characteristics, provide suitable site accessories selection suggestions. Field accessories may include infill, fixing materials, artificial turf border materials, base layer materials, etc.

Excipient Quantity Estimation:

Estimate the quantity of trimmings required by the customer based on the size of the site and the type of trimmings selected. Ensure that supplies of excipients are sufficient to meet project requirements.

Technical Support

Provide professional technical support on the installation method, use precautions and maintenance of site accessories. Answer the questions that customers may have and provide solutions.

Quote and Budget:

Discuss the design plan and budget with the client, adjust and optimize according to the client's feedback, and ensure that the plan meets the client's expectations and needs.

Program optimization:

According to the customer's feedback and opinions, optimize and adjust the auxiliary material planning scheme. Ensure proposals meet client expectations and stay within budget

Documentation provides:

Provide site accessories planning and related technical documents to customers for their reference and filing

Supply and Delivery:

Supply auxiliary materials and arrange distribution according to site auxiliary material planning and contract requirements. Ensure that the auxiliary materials are delivered to the construction site in time.

Follow-up service:

During the project, maintain communication with customers and solve possible problems and needs in a timely manner.

Monopoly protection

We look forward to delivering high-quality products and professional services to meet your expectations and requirements.

Regional Division:

First of all, we will reasonably divide the sales area. According to market size, number of potential customers, geographical location and other factors, the sales area is divided into different areas or regions.

sign a contract:

We will sign regional exclusive sales agreements with our partners. The agreement clearly stipulates the partner's exclusive sales right or priority sales right in a specific sales area, and stipulates the rights, responsibilities and cooperation conditions of both parties.

Keep your supply steady

In order to ensure that partners have sufficient product supply in their sales area, we will maintain stable production capacity and supply capacity to ensure timely delivery of products.

Review Market Dynamics:

We will regularly review the market dynamics of each sales area, understand the sales situation, changes in market demand, etc., and maintain close communication with our partners.

after sales support:

We will provide our partners with high-quality after-sales support and technical services to help them solve problems and improve customer satisfaction.

Production progress visualization

In order to increase customer confidence and satisfaction, it is important to give customers timely and accurate feedback on the progress of artificial turf production. Here are specifics that can be shared with clients in real-time:

01

Order Confirmation

Confirm the order details: lawn type, specification, quantity, etc.
Estimated production start date.

02

Production starts

Inform the customer that production has started.
Preliminary production completion estimated date.

03

Production pProgress

The percent complete or completed quantity of production.
If there are special processes or steps, photos or videos can be provided for customer reference.

04

QC

The time and results of the quality inspection.
If any problems are found, communicate with customers in time and provide solutions.

05

Packaging and warehousing

The packaging state of the product.
Estimated shipment or delivery date.

06

Delivery information:

Shipping method and estimated date of arrival.
Provide waybill number or tracking information for customer inquiries.

07

Potential Delays

If we foresee any problems that may cause delays, such as machine breakdowns, employee vacations, etc., we will promptly inform customers and provide an estimated resolution time.

08

Installation and after-sales service

If necessary, we will provide installation and construction guidance.For any after-sales service or warranty information, we will also communicate with customers in a timely manner.

Free Sample

Routine Sample

Confirm Requirements

Sample Preparation

Sample label

Sample delivery

Follow up and confirm

Confirm Requirements

Proofing

Requirements confirmation

Sample design

Sample making

Sample inspection

client feedback

Sample improvements

Final confirmation

Follow-up maintenance

We look forward to delivering high-quality products and professional services to meet your expectations and requirements.

Warranty:: The quality assurance of turf refers to providing free repair or replacement services for the quality problems of artificial turf within a certain warranty period. Under normal circumstances, the warranty period of lawn ranges from 5 to 8 years.

Turf Quality:: During the warranty period, if the lawn has quality problems, such as material damage, cracking, falling off, etc., the manufacturer will be responsible for providing free repair or replacement.

Color Stability:: Good lawn products should have good color stability and not easy to fade. During the warranty period, if the lawn is abnormally discolored, the manufacturer should solve it.

Abrasion resistance:: The lawn needs to have a certain degree of wear resistance to ensure that it is not easy to wear and tear for long-term use. During the warranty period, if premature wear is caused by quality problems, we will provide corresponding solutions.

UV resistance:: The lawn should have good UV resistance to ensure it will not be damaged by prolonged exposure to the sun. During the warranty period, if any problems caused by ultraviolet rays are found, we will provide corresponding warranty services.

How to use the tool

We look forward to delivering high-quality products and professional services to meet your expectations and requirements.

Diesel machine for installing & Brushing

Brushing machine

Sand infill machine

Line cutter

Circle Cutter

Turf fix

Turf grip

Glue fix

Edge trimmer

Grass cutter

Seam fix

Floor text

Help Links

PRODUCTS

SUPPORT

subscription

Please send your message to us

SYSTURF provides one-stop artificial turf solutions for various sports venues, and provides related services to individual families, pavers, dealers, designers, etc.

1. We provide high-quality environmentally friendly artificial turf, standardized sports systems, EPDM intelligent construction systems, customized design services, and professional installation guidance 2. Contact us for a free consultation and quotation, quality assurance, professional help, and advice.

*Email

Name

Tel

*Title

*Content

Upload

Only supports .rar/.zip/.jpg/.png/.gif/.doc/.xls/.pdf, maximum 20MB.

Agree to use terms of service

Send